Secret Cove Arbutus 8 x 10 copyright 2021 Lori Morris.jpg

FAQ

Do you accept visitors to view your original art in your home gallery?


Yes I do, please use the contact page to make arrangements ahead of time to have a tour on most days of the week.




Can I order a custom sized print or a reproduction on canvas not currently listed on your website?


Yes any size paper or canvas print can be requested up to the original size and proportions of the original work.

Generally a custom canvas print of one of my paintings would cost $.75 per square inch and is considered archival, paper prints cost $.50 per square inch and would also be printed with archival ink.




What does shipping cost?


I offer free shipping on orders over $100.

On all other orders, I offer flat rate shipping: USA & Canada - $12.50 flat rate

International - $20 flat rates




Where do you ship to?


I will ship to every country in the world. If there is any problem shipping to your particular country, I will issue a full refund.




How long does shipping take?


All orders are shipped by the Canada Postal Service. Please allow 3-5 business days for orders to be processed after your purchase is complete, which is when I can confirm to you how long the shipping is estimated to be.




I live outside of Canada, will I be charged additional customs fees or import taxes?


This is possible, please use a Duty Calculator to get an estimate of what you will be charged when your package arrives. I do not pre-pay or cover any import fees.




What denomination are the prices?


My prices are in CANADIAN dollars. Check an exchange calculator to find the current exchange rate for what you’ll be charged in your currency.




What forms of payment do you accept?


I accept major credit cards such as Visa, MasterCard, and American Express as well as direct payments through PayPal.




What is your return policy?


I care about your satisfaction, please let me know if there are any problems with your order and I will make it right.




Where are your products made?


All my original paintings are made by me in Canada and all of my prints are printed in Canada also.




What type of paper do you use?


I use high quality archival ink and art paper for all my prints.




Do you do commission work?


I would consider doing commission art work, please use my contact page to describe your request. The cost for commission work is based on size at $1.50 per square inch of painting.




Do you do accept wholesale purchases from corporate art consultants?


I would consider discussing wholesale purchases on a case by case basis. Wholesale prices would require multiple purchases of the same image.